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Forum » Horse Isle 2 » Horse Isle 2 Chat/Help » Loading Errors

Loading Errors
CurlyDate: Friday, 2015-08-07, 12:08 PM | Message # 1
Main Server: Eternal
Eternal Username: Curly
LifeCycle Username:
Hoof Picker
Group: Users
Messages: 14
Status: Offline
I'm still having loading errors for the main site pages for both HI1 and HI2. I always get the "ERR_CONNECTION_TIMED_OUT" But Im able to load HI1 from the book mark I've made for Dun sever. I've tried Opera,Chrome,Safari,Firefox and Internet Explorer and they all give me the same error. I've also tried almost every page that has possible fixes to this error and re-setting my internet. I've also tried 2 other computers on different internets other than my home internet and I get the same error. Any suggestions? Maybe someone can give me the HI2 log in page link so I can by pass the main site page?
 
PersonDate: Friday, 2015-08-07, 8:44 PM | Message # 2
Main Server: Eternal
Eternal Username: CandyNutmeg
LifeCycle Username: Irony
Weirdo Shettie Freak
Group: Senior Squad
Messages: 227
Status: Offline
Et homepage: hi2.horseisle.com
Game link: hi2.horseisle.com/client/HI2Client180201.php?USER={InsertUserHere}

LC homepage: hi2lc.horseisle.com
Game link: hi2lc.horseisle.com/client/HI2Client180201.php?USER={InsertUserHere}


~Candy

"My best friend gave me the best advice,
He said each day's a gift and not a given right."
-Nickelback, If Today Was Your Last Day
"Reality's a lovely place, but I wouldn't wanna live there."
-Owl City, The Real World
 
EternalSerenityDate: Friday, 2015-08-07, 9:00 PM | Message # 3
Main Server: Eternal
Eternal Username: EternalSerenity
LifeCycle Username: EternalSerenity
Soporific Book Worm
Group: Senior Squad
Messages: 91
Status: Offline
Have you tried contacting support?

Are you having trouble accessing any other sites, or is it just Horse Isle? I suggest googling " "ERR_CONNECTION_TIMED_OUT" if you haven't, because it looks like there are several fixes. One of them is creating a new desktop user. Although, if you've tried multiple internet connections and computers I doubt that'd be much use.


------

Edit: Looks like Person beat me to posting the links.  biggrin I've edited them out so it's not posted twice.


"I like people too much, or not at all." - Sylvia Path
 
CurlyDate: Saturday, 2015-08-08, 8:25 AM | Message # 4
Main Server: Eternal
Eternal Username: Curly
LifeCycle Username:
Hoof Picker
Group: Users
Messages: 14
Status: Offline
The only way I know to contact support for HI2 is on the main site page unless they have a e-mail now?
 
EternalSerenityDate: Saturday, 2015-08-08, 8:03 PM | Message # 5
Main Server: Eternal
Eternal Username: EternalSerenity
LifeCycle Username: EternalSerenity
Soporific Book Worm
Group: Senior Squad
Messages: 91
Status: Offline
This is from their "Contact Us" page.

Signup/Login Problems: Please email support@horseisle.com for support when you cannot do so from within your account. Please include the username that the email is concerning.


"I like people too much, or not at all." - Sylvia Path
 
CurlyDate: Sunday, 2015-08-09, 9:25 AM | Message # 6
Main Server: Eternal
Eternal Username: Curly
LifeCycle Username:
Hoof Picker
Group: Users
Messages: 14
Status: Offline
Ive sent them a email. It seems that the HI1 and HI2 main site pages are the only ones that dont load for me. Seems like its not my computer thats the problem nor my internet and it cant be from their end either.
 
EternalSerenityDate: Sunday, 2015-08-09, 10:21 AM | Message # 7
Main Server: Eternal
Eternal Username: EternalSerenity
LifeCycle Username: EternalSerenity
Soporific Book Worm
Group: Senior Squad
Messages: 91
Status: Offline
Hmm... :/ That's weird.

Well, can you at least log in through the links Person provided?


"I like people too much, or not at all." - Sylvia Path
 
CurlyDate: Sunday, 2015-08-09, 10:48 AM | Message # 8
Main Server: Eternal
Eternal Username: Curly
LifeCycle Username:
Hoof Picker
Group: Users
Messages: 14
Status: Offline
Im unable to with the link I get the "ERR_CONNECTION_TIMED_OUT" still. Im still able to load Dun sever on HI1 though. :/
 
PersonDate: Sunday, 2015-08-09, 1:10 PM | Message # 9
Main Server: Eternal
Eternal Username: CandyNutmeg
LifeCycle Username: Irony
Weirdo Shettie Freak
Group: Senior Squad
Messages: 227
Status: Offline
I know this a recent thing; why did it start? Did you install anything onto your computer (updates, new programs, etc) or change any settings?

~Candy

"My best friend gave me the best advice,
He said each day's a gift and not a given right."
-Nickelback, If Today Was Your Last Day
"Reality's a lovely place, but I wouldn't wanna live there."
-Owl City, The Real World
 
CurlyDate: Wednesday, 2015-08-19, 6:10 PM | Message # 10
Main Server: Eternal
Eternal Username: Curly
LifeCycle Username:
Hoof Picker
Group: Users
Messages: 14
Status: Offline
I havent installed anything on to my computer any time recently. It just happened one day and I havent been able to get back on. Miranda suggested its just my local internet connection but it only happens with the HI1 and 2 sites.
 
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